Aspire Property Management
09 555 3730
Tenants · Maintenance

Log a Maintenance Request

We ask our tenants to log any maintenance or issues at your rental property via Tapi. The system will prompt you along the way. Please provide as many details as you can, including photos or videos if relevant, so that we can provide you with a quick solution.

Urgent maintenance outside office hours? Call 09 555 3730.

How it works

From logged to fixed.

This maintenance request is added to our system along with a date and time stamp, giving us a record of when the maintenance was logged and allowing us to keep you up-to-date with the progress of your request - giving you peace of mind that nothing will be missed.
01

Log it via Tapi

Describe the issue with as much detail as you can - photos or videos help us solve it faster.
02

We review it

Your property manager will review the request and discuss it with your property owner.
03

Trade allocated

The correct tradesperson is allocated to do the job.
04

They contact you

The tradesperson will be in touch with you to make a time to carry out the work.
An Aspire maintenance van with ladder racks, signwritten with the in-house maintenance promise
In-house maintenance team

Our own team, on the road.

No call-centre queue - our in-house maintenance team and trusted contractors get to repairs fast, and we never add a mark-up to the bill.