Where we operate.
Auckland is area by area - North Shore, Hibiscus Coast, inner west, central, east, west and south.
Six reasons property investors choose us.
We are the local experts
Low and transparent fees
No management fees added to bills
No lock-in contracts
In-house maintenance team
Technology-focussed
We take care of everything.
You’ll get an accurate rental appraisal from the start, ensuring you’re getting the best rental returns the market can offer. Then give us the keys, and relax.
Professional property managers.
We’re market leaders in minimising rent arrears, and in the unlikely case you need to attend the tenancy tribunal, we’ll do that for you. We’ll do regular rent reviews so you’re always getting the best rental returns available. We know the residential tenancies act like the back of our hand. We’re professional property managers who’ll take care of your investment property as if it’s our own family home, while you relax and enjoy your rental returns.
Investors, like you.
Our Property Management Service.
Property Listing
We have an in-house content writer who ensures your property marketing stands out from the crowd. We take great photos, and we ensure the rent appraisal is accurate, so we attract as many prospective tenants as possible to choose from.
Tenant Selection
We review all prospective tenants using background checks, including credit, landlord and employer checks, as well as social media, justice department and district court screenings. We meet every prospective tenant face-to-face and we will never rent your property to someone who hasn’t viewed it.
Rent & Finances
We collect the tenant’s rent weekly and have strict procedures for non-payment. We do not tolerate rent arrears, ensuring your rental income is always reliable. We study the rental market and suggest rent adjustments every 12 months as the law allows, so that you are always getting the most from your rental property.
Property Compliance
We understand the multiple rules that property owners must obey. We do the hard work for you by learning and communicating the latest changes in legislation. It’s our job to ensure you don’t experience any surprises or penalties. We also represent you at the tenancy tribunal if the need arises. Is your property Healthy Homes compliant? We can make sure that it is.
Maintenance
Good maintenance is so important for your residential investment property. We have an in-house maintenance team so any problems with your property can be dealt with quickly, thoroughly, and at the best price. Invoices are easy to read and we don’t add management fees to maintenance bills.
Inspections
We conduct thorough entry and exit inspections and we inspect your property every 3 months on an ongoing basis. We provide extensive condition reports, including photos, and use the latest camera technology to ensure every detail is captured at an entry or exit. Routine inspections are essential to keep most insurance policies valid.
How residential property management works.
What residential property management is
Looking after rental homes - houses, apartments, townhouses and units - on the owner’s behalf. In practice that means the whole tenancy lifecycle: marketing and appraisal, tenant selection, the tenancy agreement, weekly rent and arrears, three-monthly inspections, maintenance, Healthy Homes and Residential Tenancies Act compliance, bond lodgement, monthly statements and rent reviews. The six-part list above is exactly that lifecycle as we run it.
Residential vs commercial
Residential means homes and people; tenancies usually start fixed-term for six to twelve months and then go periodic, and the day-to-day is tenants, rent, inspections and upkeep. Commercial means offices, retail and industrial premises leased to businesses on multi-year terms, with lease negotiation, common-area management and commercial compliance in the mix. Aspire runs both, with separate teams - here is the commercial side.
How to choose a company
Five questions sort the field quickly. What is your Google rating, and how many reviews sit behind it? What are your vacancy rate, days-to-rent and arrears figures? Do owners get a portal with live rent and finances? Is there anything added on top of maintenance and other bills? And is there a lock-in contract? A good manager answers all five without hesitation - ours are 4.9 from 700+ reviews, an owner portal, nothing added to bills, and no lock-in.
What it costs in New Zealand
Most managers charge a percentage of the weekly rent - commonly 7.5% to 10% - plus a letting fee when a tenant is placed, often one week’s rent plus GST, and sometimes extras for advertising, inspections or tribunal work. Always ask for the full schedule and whether fees are added to bills; that line alone can be hundreds of dollars a year. Our own fees are on the fees page, and there is a longer read on what a property manager costs.
Common questions
- What is residential property management?
- Managing rental homes people live in - houses, apartments, townhouses and units - on the owner's behalf: finding and vetting tenants, collecting rent, inspecting the property, arranging maintenance, keeping the tenancy compliant with the Residential Tenancies Act and Healthy Homes Standards, and reporting the finances back to you.
- What is the difference between residential and commercial property management?
- Residential managers look after homes and deal with individuals and families on tenancies that usually start fixed-term for six to twelve months and then go periodic. Commercial managers look after offices, retail and industrial premises, deal with businesses, negotiate multi-year leases, and manage common areas and commercial compliance. Aspire does both, with separate teams.
- How much does residential property management cost in New Zealand?
- Most New Zealand managers charge a percentage of the weekly rent - commonly between 7.5% and 10% - plus a letting fee when a new tenant is placed, often one week's rent plus GST, and sometimes extra charges for advertising, inspections or tribunal work. Ask for a full breakdown, and check whether the manager adds a fee on top of maintenance bills. Aspire's fees are on our fees page; we never add a management fee to maintenance bills.
- How do I choose a residential property management company?
- Look at the Google rating and how many reviews sit behind it, ask what their vacancy rate, days-to-rent and arrears figures are, check whether you get an owner portal with live rent and finances, read the fee schedule for anything added to bills, and make sure there is no lock-in contract. A good manager will answer all of that without hesitation.
- Do I need a property manager, or can I self-manage?
- You can self-manage, but you take on tenant selection, the Residential Tenancies Act, Healthy Homes compliance, rent arrears follow-up, inspections and maintenance yourself - and mistakes are expensive. A manager typically pays for themselves through shorter vacancies, better tenants and avoided compliance costs. If your time or your distance from the property is the constraint, management is usually the right call.