New Zealand is under Covid-19 Traffic Light Protection Framework.
Auckland is in Covid-19 Alert Red Level. We have made some amendments to our processes for property viewings. We are undertaking the following steps to ensure that we comply with the government’s guidelines , and to ensure the safety of our team, our tenants and prospective tenants. If you or anyone in your household has been unwell please DO NOT attend any viewings.
Our team will be taking all health and safety precautions and we ask that you do the same; carrying out viewings only if they and all others in their bubble are well, sanitising hands before and during the viewing, wearing appropriate face coverings, using the QR scan in codes, and maintaining social distancing while at the viewing.
If more than one person is attending the viewing, they all need to be registered on viewing tracker.
When our team member arrives at the property they will sanitise the front door area, and leave this open, they will then do the same for all other doors in the property so that the prospective tenants can move through the house without touching any surfaces.
When the prospective tenant arrives at the property, we ask that you stay in your car until the property manager contacts you. We will be giving each prospective tenant a 15-minute slot to view the property. When you arrive at the property please ensure you remain 2 meters from our staff at all times. When viewing the property please sanitise your hands before entry and do not touch any surfaces. Please ensure you scan in, using the QR code that will be provided.
Should your application be successful we will be using online software and digital signatures to complete the necessary paperwork. We will then use remote video meetings to complete contactless entry and induction to the property.